Getting feedback from the users of your website is a crucial and ongoing process that can keep your product growing and evolving in the right direction. It’s not product development, it’s customer development (thank you, Stephen Blank). I just came across and installed a great little widget by CrowdSound that takes about 2 minutes to deploy and will collect feedback from your users through a highly-customizable, hosted widget.
You can see it at the bottom of every page of a new site I just launched that helps people researching used cars by VIN number find information about their car:
www.vin-history.com.
Nice job, CrowdSound! The widget is here: www.crowdsound.com
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